Volunteering Opportunities

About the opportunity

This is a very important position. Award winning charity Lifeline Community Action  arelooking for qualified all-round communications assistants to join our small team which helps us support vulnerable people in our community. As an excellent writer and organiser, you will have some experience of dealing with the media. You will also have the ability to build positive relationships and influence others using your sound professional knowledge and excellent interpersonal skill Please send your CV, a covering letter and availability to


Lifeline Community Action (LCA) is a registered crisis intervention charity that works across County Durham.  In the last year we have been able to support over 2000 people with a high proportion of clients coming from the South Durham area. The Charity currently supports almost 200 people each month.


People are referred to the charity by; Social Services, JSP, other voluntary and community agencies or by current beneficiaries. LCA volunteers then work with households to establish what an individual or family’s needs are and which goods would make the most difference. Most of the people benefiting are having severe financial problems, are in financial crisis and/or in crippling debt.


Lifeline Community Action offers clients the following support through a number of initiatives:


Helping Hands: The Helping Hands project has been developed to help and support people in crisis living in the Newton Aycliffe and surrounding areas of county Durham. The project supports people through the provision of basic household goods, our dedicated volunteers get these supplies to those who desperately need it.


Drop in Centre: People can come along to our drop-in centre for free informal support from our dedicated volunteers and spend time socialising with other people who may be in a similar situation to them.


Food Bank: Trussel Trust Foodbanks provide a minimum of three days emergency food and support to people in crisis situations all over the UK. We are a referral agency and distribute vouchers to people who we identify are in genuine need, so that they can go and pick up their emergency food parcel.


Learning & Development: Lifeline Community Action is committed to the ongoing teaching and training of those in need, to help equip them with skills that could help to lift them out of their situation, such as money management, practical skills for finding work, building healthy relationships and staying safe, as well as more fun and creative skills such as cake decoration.

At present we currently use a team of 20 dedicated volunteers who are vital to the work of the charity. The Charity operates 2 distribution points (St Clare’s Church & a storage facility at Ferryhill ),more venues area planned. As the need has grown we urgently need a full time Project Coordinator to take us on to the next level and provide direction and management to our vital projects.