About Us

Lifeline Community Action is a registered charity based in Newton Aycliffe that serves County Durham but primarily the South Durham area.  In the last year we have been able to support over 2000 people that are in genuine need.  We have a Christian ethos which we endeavour to show through the work that we do by serving local community.

According to County Durham Joint Service Needs Assessment 2015 the level of child poverty in County Durham is worse than the England average (18.6%), with 22.5% of children under 16 years living in poverty (2012). Also in County Durham the report suggest that around 22,000 people aged 18-64 are socially isolated (7%). In relation to  the Health & Wellbeing of the people we help statistics show that hospital admissions for 15-24 year olds due to substance misuse are worse in County Durham (94.7 per 100,000) than the England average of 81.3 (2011/12 – 2013/14) and in 2013/14, admission rates to hospital due to self-harm for 10-24 year olds (523.5 per 100,000) are higher than the England average (412.1 per 100,000). Between 2012 and 2014, the suicide rate (13.3 per 100,000 population) is higher than the England average of 8.9. 

A higher percentage of the population living in the county live in the top 10% and top 30% most deprived areas nationally, (11.4% and 45.4% respectively), when compared with the England (10% and 30% respectively), on average. We understand that the area we are working in has more than its fair share of disadvantages and that there are more vulnerable people living here because of that fact.

People are referred to the charity by social services, job centres, other voluntary and community agencies or by current beneficiaries. LCA volunteers then work with households to establish what an individual or family’s needs are and which goods would make the most difference. Most of the people benefiting are having severe financial problems, are in financial crisis and/or in crippling debt. The charity then supports the individual or family through the crisis and then where appropriate offers additonal support via one of our other life skills based programmes.

If anyone finds themselves in financial crisis, please don’t hesitate ringing the charity phone 07936 431262.  Your call will be dealt with sympathetically by one of our team.