Lifeline Community Action (LCA) are a Charitable Incorporated Organisation based in Newton Aycliffe, County Durham providing emergency aid and supporting services to families and individuals who find themselves in great need. LCA is a volunteer led charity who work with a Christian ethos. Our beneficiaries tend to be from the most disadvantaged communities in South Durham but can be from anywhere in County Durham and Darlington and are primarily referred to us from other Voluntary Agencies, Health Visitors, Social Workers, Midwives and other Statutory agencies but we also accept self-referrals.

We provide emergency food and household goods packages, essential goods for a new mum and baby packages, help to find work and money management courses. Our aim is not to just to provide a lifeline during a crisis but also to provide the basic skills someone may need which currently prevent them from returning to the situation that caused them to need the help in the first place.

According to the Index of Multiple Deprivation 2015 (ID2015) County Durham remains in the top 30% most deprived authorities across England and County Durham has 36 Lower Super Output Areas (11.1%) ranked in the top 10% most deprived areas in England.  This is supported by the number of people who approach us for help, primarily for emergency aid. The people who seek help are usually found to have low self-confidence, low self-esteem; low level education/life skills; lack of support mechanisms and social networks; a lack of motivation; poor communication skills; lack of career path and little to no understanding of options available. Beyond the emergency aid we offer ongoing support to try and address some of these issues by operating a Job Club and Budget Skills course

If anyone finds themselves in financial crisis, please don’t hesitate ringing the charity phone 07936 431262.  Your call will be dealt with sympathetically by one of our team.


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